You may have access to your records upon request.
The Act specifies that access to your records can be denied in some situations such as:
• Where access may pose a serious risk to the life or health of yourself or another person
• Where access may seriously impact on the privacy of another person
• In certain circumstances where the person is taking or may take legal action against the practice etc.
Individuals can only have access to their own records.
Only the custodial parent will have access to the records of children, and then only until the children reach an age at which the practice is of the opinion that they can provide their own consent - this age will vary from case to case.
You will need to specifically arrange to access your records - the process will depend on the complexity of the information you are seeking, although you are not required to give a reason for wishing to see the information.
Simple matters may be addressed during your consultation.