Patient Records and Security

Our patient records are maintained in a secure on-site computer system. The information recorded is protected by an individual password system and is accessible only to authorised personnel.

All staff that have access to patient files have signed a confidentiality agreement

Records will be retained for at least 7 years after the last encounter in the case of adults and for children, until they have attained the age of 25 years. Paper based information that is no longer required is destroyed by shredding or confidential waste collection.

All authorised practice doctors and staff have access to your information - if you see different doctors they all have access to your record unless you specifically request otherwise. In special circumstances an individual consultation can be "made confidential" from access to all but the doctor who sees you on that occasion - this needs to be discussed at the time of your consultation – not routinely recommended for continuity of care within the practice.

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